What are the challenges of online therapy?

One of the main challenges of online therapy is technology itself!   This is often one of the biggest barriers to technology-assisted treatment. Wireless connections sometimes drop, videos freeze up, and sound quality can be occasionally frustrating. Please know that in the same way that I would never get up and leave my office during a bricks-and-mortar therapy session, the same is true of online therapy sessions. However, dropped connections can be jarring to some clients and disruptive to most.

Concerns about confidentiality can be an issue for many people seeking online therapy services. I minimize this by using a HIPAA-compliant video platform and I uphold the same high standards of confidentiality when working with online clients as I do with face-to-face clients. My clinical records are stored in a cloud-based, HIPAA compliant database called TherapyNotes. This is a robust and secure practice management software and is a market leader for behavioral health practitioners who want to provide secure services for their clients.

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